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Six steps from browsing to a tracked parcel at your door, with the compliance checks we run at each stage.
- 01
Confirm your age
You must be 21 or older. The gate on entry is a first check; we verify again at checkout and, where required, on delivery.
- 02
Find your product
Filter by category, strain type, effect, flavour, potency or brand. Every listing shows THC and CBD figures from the batch certificate.
- 03
Check the certificate
Open the lab results tab on any product page. If the batch number on the certificate does not match the packaging you receive, contact us.
- 04
Add to cart
Free shipping applies above CHF 70.00. Prices show in CHF with 8% VAT calculated at checkout.
- 05
Pay securely
Card, SEPA transfer, cryptocurrency, or cash on delivery where offered. Payments are encrypted end to end and card data never touches our servers.
- 06
Track your parcel
Dispatched within one working day and delivered in 2–4 working days, in plain odour-sealed packaging with no branding outside.
Häufige Fragen
- Can I change an order after placing it?
- Yes, until it is packed. Email support@vitalleafrx.com with your order number as soon as possible.
- What if my parcel is stopped at customs?
- We prepare the paperwork for every cross-border shipment. If a parcel is detained, contact us and we will work through it with you — see the compliance policy for how refunds are handled.
- Do you ship to every address in my country?
- Our assortment and delivery areas differ per market. The compliance page lists exactly what we ship where, and checkout blocks anything we cannot lawfully deliver to your address.